Incident
-
March 7, 2024

Education Playground crashing when viewing content

This issue was resolved - if you are still experiencing issues with viewing content or app crashes, please contact support.

Education Playground is currently affected by a bug that results in the app becoming unresponsive or eventually crashing when users are viewing content. This bug affects all users when navigating the app - specifically when viewing video content.

A picture of chrome browser displaying unresponsive page error

A resolution has been identified and is currently being developed. The issue is estimated to be fixed by March 22.

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